Click on the “password forgotten” button on your account’s log in page to get a temporary password.
This page may also be accessed directly on the following link:
Once you have logged into your personal account with your temporary password received by email, you can then personalise it by going to the “My profile” section in your personal space.
The password personalisation tool may be found at the bottom of the page. You will have to type in your temporary password sent by email and then type in a new password.
When you create your new password please observe security requirements, such as ensuring your password has at least 8 characters including at least 1 lower and 1 upper case letter, 1 number and a special character.
Your changes will be saved once you click on the “save” button.